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V-ZAM, Call Center, Help Desk

V-ZAM

V-ZAM is a modern B2B (business-to-business) platform that facilitates electronic trading between a distributor and his business partners. It is not only a tool for carrying out purchases, but also a source of trade and business information. The main part of V-ZAM is a product catalogue, which includes price information, descriptions and technical details, as well as information about availability of each particular product. The system allows to manage the sales process, includes the module of price negotiation, order history, financial data (incl. payment history and downloading invoice duplicates in a PDF format). V-ZAM also makes it possible to create RMA notifications, manage offers targeted at a final client and independently administer access accounts.

Call Center

The call service center, +48 (12 25 25 666), allows you to consult a Veracomp technical engineer before purchase is done, in the course of project preparations.

Helpdesk

The Internet technical assistance system – Helpdesk, which offers technical assistance for products already purchased at Veracomp, is a part of the B2B V-ZAM system and is available at http://helpdesk.veracomp.pl web page. It offers on-line contact with technical support engineers.

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